Technoglobe Mira Road
Policy Effective Date: 1 October 2026
Last Updated: 1 October 2026
1. Introduction
Technoglobe Mira Road (“Technoglobe”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, receive, use, store, process, disclose and protect information when you visit our website, submit an enquiry, register for a programme or event, request counselling, apply for admission, communicate with us, or use our related services.
This Policy is intended to operate in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules made under it, the Digital Personal Data Protection Act, 2023, and the rules and provisions that become applicable to our activities from time to time.
By using our website or voluntarily submitting information through our forms, you acknowledge that you have been given an opportunity to read this Policy. Where consent is legally required, we will seek it separately through an appropriate consent mechanism.
2. Information We May Collect
Depending on the service you request and your interaction with us, we may collect the following categories of information.
A. Personal and contact information
- Full name
- Mobile number and WhatsApp number
- Email address
- Residential or correspondence address, where requested
B. Educational and professional information
- Highest educational qualification
- Academic background and relevant experience
- Resume or CV
- Employment history and professional interests
- Course preferences and career goals
C. Enquiry and admission information
- Course or programme of interest
- Preferred learning mode, such as classroom or online
- Preferred training location
- Counselling requests
- Demo class, webinar or event registrations
- Admission-related communications and records
D. Payment and transaction information
Where you enrol in a paid programme or make a payment, we may maintain transaction references, payment status, invoice details, billing information and other records reasonably required for accounting, reconciliation, refunds, tax compliance and dispute resolution.
Payments may be processed through third-party payment service providers, such as Razorpay, Cashfree or PhonePe, where those providers are actually used. We do not intend to collect or store your complete card PINs, UPI PINs, banking passwords or other payment authentication credentials through our website.
E. Technical and website usage information
When you visit our website, we or our service providers may collect technical information such as:
- IP address
- Browser and device type
- Operating system
- Pages visited and referring pages
- Date, time and duration of visits
- Cookie identifiers and website interaction data
- Website error and security logs
F. Communications
We may retain enquiries, email correspondence, customer-support communications and WhatsApp messages relevant to your enquiry, admission, services or legal obligations.
We aim to collect only information reasonably necessary for the relevant purpose.
3. How We Collect Information
We may collect information when you:
- Complete an admission or enquiry form
- Request course details or counselling
- Book a demo class or register for a webinar
- Download a brochure or subscribe to updates
- Submit a resume or application
- Contact us by phone, email or WhatsApp
- Make a payment or request a refund
- Browse or interact with our website
- Provide information through an authorised representative or service provider
Where information is collected through a form, we will endeavour to explain which fields are required and which are optional.
4. Purposes for Which We Use Information
Subject to applicable law and any required consent, we may use your information for the following purposes:
- Responding to enquiries and providing course information.
- Advising you about suitable educational or professional training programmes.
- Processing applications, registrations and admissions.
- Organising classes, counselling sessions, demos, webinars and other educational activities.
- Communicating schedules, programme changes, learning resources and service updates.
- Processing payments, issuing receipts, managing refunds and maintaining financial records.
- Providing student support and maintaining relevant academic or administrative records.
- Improving our website, programmes, customer experience and internal operations.
- Preventing fraud, spam, unauthorised access, misuse and other security risks.
- Maintaining records for accounting, taxation, audits, dispute resolution and legal compliance.
- Sending relevant course updates, offers, events or promotional communications where permitted by law and, where required, with your consent.
- Establishing, exercising or defending legal claims.
- Meeting other purposes that are reasonably connected with your request and permitted by applicable law.
We will not knowingly use your personal information for materially unrelated purposes without the legally required notice, consent or other applicable legal basis.
5. Enquiries, Marketing and Communications
If you enquire about a course, we may contact you using the contact details you provide to answer your enquiry and discuss relevant programmes.
Promotional communications, newsletters, offers and marketing messages will be handled in accordance with applicable law and any consent or preference requirements that apply.
Where required, we will provide an appropriate way to withdraw marketing consent or opt out of promotional communications. You may also contact us using the details in this Policy to request that promotional communications stop.
Opting out of marketing may not prevent essential administrative messages, transaction confirmations, security notices or communications necessary to fulfil an existing service or legal obligation.
We will not treat an enquiry as unlimited permission to send unrelated marketing communications.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain essential website functionality
- Remember user preferences
- Improve website performance
- Understand website traffic and usage
- Measure the performance of advertising campaigns, where configured
- Help detect fraud, spam or security problems
Some cookies may be provided by third-party services, such as analytics or advertising platforms.
Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
The precise cookies used may change as our website and technology providers change.
7. Sharing and Disclosure of Information
We do not sell personal information as a commercial data product.
We may disclose or make personal information available to the following categories of recipients when reasonably necessary, permitted by law and subject to appropriate safeguards:
A. Technology and hosting providers
Website hosting providers, website maintenance providers, security services, email services and technical support providers.
B. Form and workflow providers
Form processing and automation providers, including Pabbly Connect or similar services, where configured to transmit website enquiries or operational data.
C. Data storage and productivity providers
Cloud storage, spreadsheets and productivity services, including Google Sheets or Google Workspace, where used to manage enquiries, admissions or administrative records.
D. Payment providers
Payment gateways and financial service providers, such as Razorpay, Cashfree or PhonePe, where used to process transactions.
E. Communication providers
Email, telephone, WhatsApp and other communication providers used to respond to enquiries or provide services.
F. Professional advisers and service providers
Accountants, auditors, lawyers, consultants and other authorised service providers who need relevant information to perform their work.
G. Government and legal authorities
Courts, regulators, government agencies, law-enforcement authorities or other recipients where disclosure is required or permitted by applicable law, or is necessary to establish, exercise or defend legal claims.
H. Business restructuring
Information may be transferred as part of a lawful business restructuring, merger, acquisition, sale of assets or transfer of a relevant business operation, subject to applicable legal requirements and appropriate safeguards.
We seek to limit disclosures to information reasonably necessary for the relevant purpose. Where appropriate, we use contractual, technical or organisational measures to protect information handled by service providers.
Third-party providers may process information under their own terms and privacy policies, in addition to the arrangements applicable between us and those providers.
8. International Processing and Third-Party Services
Some technology or service providers may store or process information on servers located outside India.
Where this occurs, we will take the steps required under applicable Indian law, including complying with applicable restrictions, directions or conditions concerning international transfers of personal data.
The availability of a third-party service does not mean that Technoglobe controls every aspect of that provider’s systems, security practices or data-processing operations. We will take reasonable steps to select and use suitable providers and address relevant risks within our control.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable law.
Retention periods may depend on the nature of the information and the circumstances, including:
- Pending enquiries and admission decisions
- Student registration and programme participation
- Financial, accounting and taxation requirements
- Applicable recordkeeping obligations
- Disputes, complaints, investigations or legal claims
- Security, fraud-prevention and audit requirements
- Your consent and any valid withdrawal or deletion request
When information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it securely, unless retention is required or permitted by applicable law.
Information may remain in secure backups or archival systems for a limited period before being overwritten or deleted in accordance with applicable retention procedures.
We do not promise to retain all records indefinitely, nor do we promise immediate deletion where continued retention is legally required or otherwise lawfully justified.
10. Data Security
We seek to use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the systems used, safeguards may include:
- Access controls and restricted administrator permissions
- Secure connections and encryption where appropriate
- Password and account security measures
- Website maintenance and security updates
- Backups and recovery procedures
- Access restrictions for spreadsheets and cloud systems
- Service-provider controls and security reviews
- Appropriate handling of suspected security incidents
No website, internet transmission, cloud service or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we will take the measures required by applicable law and reasonable steps appropriate to the nature of the information processed.
If a personal-data breach occurs, we will take appropriate steps to investigate, mitigate and respond to it, including notifications to individuals or authorities where required by applicable law.
11. Accuracy of Information
You are responsible for providing accurate and up-to-date information when submitting an enquiry, application or admission form.
Please notify us if your contact details or other relevant information change. Where appropriate, we may request additional information to verify a correction or prevent unauthorised changes.
We may rely on information you provide for ordinary administrative purposes, but this does not remove any legal obligations that apply to us.
12. Children and Minors
Our training programmes may be of interest to students below 18 years of age.
Where applicable law requires parental or guardian consent, age verification or additional safeguards before processing a child’s personal data, we will take the required steps.
Parents or lawful guardians may contact us regarding information submitted by a child. We may request reasonable verification of identity and authority before acting on such requests.
We will not knowingly undertake processing prohibited by applicable law, including prohibited tracking, behavioural monitoring or targeted advertising directed at children where such restrictions apply.
13. Your Privacy Rights and Requests
Depending on applicable law and the commencement of relevant provisions, you may have rights concerning your personal information, including the right to:
- Request information about the personal data we process.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance or privacy-related concern.
- Exercise other rights available under applicable law.
You may submit a request using the contact details provided below.
We may need to verify your identity and clarify the scope of a request before responding. We will respond within the period required by applicable law.
A request may be subject to lawful exceptions, including where information must be retained for accounting, taxation, security, legal claims, dispute resolution or other legal obligations. We will explain any applicable limitation where appropriate.
Withdrawing consent does not invalidate processing lawfully carried out before the withdrawal. It may also affect our ability to provide a service that depends on the relevant information.
14. Grievances and Privacy Complaints
If you have a question, complaint or request concerning this Privacy Policy or our handling of personal information, please contact us using the details below.
We will review and respond to grievances in accordance with applicable law and any grievance-handling requirements that apply to our business.
If a law requires the appointment or publication of a designated grievance officer or other responsible person, the relevant details will be published or updated as required.
15. Third-Party Links
Our website may contain links to third-party websites, platforms or services.
We do not control the privacy practices or content of independent third-party websites. Visiting or interacting with those websites is subject to their own terms and privacy policies.
We encourage users to review the privacy policies of third-party services before providing information to them.
16. Educational Information, Career Guidance and Outcomes
Information published on our website about courses, skills, careers, salary potential, employment opportunities and career development is provided for general informational purposes.
Actual course content, eligibility, fees, duration, services and career outcomes may vary by programme and individual circumstances.
Any personal information submitted for course guidance will be handled in accordance with this Policy and applicable law. Submission of an enquiry does not itself guarantee admission, employment, placement, a particular salary or any other specific outcome.
Where separate enrolment terms, fee terms, refund conditions or programme agreements apply, those documents should be read together with this Policy.
Nothing in this section removes any consumer rights or other protections that cannot lawfully be excluded.
17. Limitation of Responsibility
We take reasonable steps to protect personal information and manage third-party services responsibly. However, to the extent permitted by applicable law, we are not responsible for independent acts, omissions, systems or privacy practices of third-party providers that are outside our reasonable control.
This does not exclude or restrict any liability, duty or remedy that applicable law does not permit us to exclude or restrict.
Nothing in this Policy is intended to waive mandatory statutory rights, excuse unlawful processing or eliminate obligations imposed on us by applicable law.
18. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our website, educational programmes, business operations, technology providers or legal requirements.
The updated version will be published on our website with a revised “Last Updated” date.
Where a material change requires additional notice or consent under applicable law, we will take the steps required by that law.
Your continued use of the website after an updated Policy is published does not replace any consent that must separately be obtained under applicable law.
19. Contact Details
For privacy-related questions, data requests or complaints, contact:
Technoglobe Mira Road
Email: davidnazareth83@gmail.com
Phone: +91 83697 35129
Please include “Privacy Request” or “Privacy Complaint” in the subject line of your email to help us identify your request.
Policy Effective Date: 1 October 2026
Last Updated: 1 October 2026